Terms of Service

ReflowPDF is operated by INSEAW LLC, a South Carolina limited liability company (“INSEAW,” “we,” “us,” or “our”). Our registered address is 301 Corday Lane, Greer, SC 29650, United States. You can reach us at hello@reflowpdf.com.

ReflowPDF is a PDF editor in the browser that lays the pages out again as you edit. You can start from a template or import an existing PDF with AI, and download a PDF; with “Keep the PDF editable” on, the document travels inside the PDF and opens again for editing.

The engine for your own sites and servers, ReflowPDF Engine, comes under its own terms: the ReflowPDF Engine License.

You must provide accurate information when you create an account and keep your login credentials secure. You are responsible for all activity that occurs under your account. You must be at least 18 years old, or the age of majority where you live, to hold a paid subscription.

You own everything you create or edit with ReflowPDF. We claim no intellectual property rights over your documents or exported files. You grant us only the limited rights needed to process and deliver your documents to you while you use the Service.

Documents uploaded for AI conversion are processed on our servers. What we keep from them, for how long, and how we use it to check the quality of imports is set out in the Privacy Policy. We never sell your document content, and we never use it to train AI models.

You can use ReflowPDF from an AI assistant through our connector at https://app.reflowpdf.com/mcp, with or without an account. Without an account, every page carries a small ReflowPDF mark.

A document made through the connector is kept at its edit link for 30 days after its last change, and its PDF for 24 hours. Anyone who has an edit link can open and change that document, so share it as you would a private document link. Images you upload or attach for the connector are kept with the documents that use them.

You are responsible for what you or your assistant send to ReflowPDF, as for any other document. Your assistant’s provider handles your chat under its own terms. See Connect AI assistants for how it works.

Free plan: The editor and its templates, tagged PDF/UA-1 by default, accessibility checks in the editor, keeping the PDF editable, and the developer API (HTTP API v1, within the plan’s pages). 50 documents online, 25 MB in all. 10 AI pages a month: a page you import or translate uses one, and an Ask AI change uses what its model costs (see Pricing). 50 pages a month without the mark; pages beyond that carry a small mark in the corner. Editing itself is unlimited. No credit card required.

Pro plan ($10 a month or $100 a year): Every page without the mark, PDF/A-3a and PDF/UA-2, a veraPDF check of your file, image compression, 150 AI pages a month, 1,000 pages a month through the developer API, 5,000 documents online and 5 GB, and priority support.

Max plan ($29 a month or $290 a year): Everything in Pro, Well-Tagged PDF, e-invoices (ZUGFeRD / Factur-X and XRechnung) through the developer API, 1,000 AI pages a month, 5,000 pages a month through the developer API, 20,000 documents online and 20 GB, and priority processing.

API pages over the plan’s: On Pro and Max, each page the developer API prints over the plan’s monthly API pages costs $5 per 1,000, counted page by page, for each monthly period of your plan (the API’s usage endpoint, GET /v1/usage, shows the count). The charge is billed after the period ends, on a separate invoice, to your plan’s payment method. A Pro or Max subscription started before 14 November 2026, 00:00 UTC, has no limit on API pages and no charge for them while that subscription continues.

Engine licenses: Start, $149 a month or $1,490 a year, for one installation; Business, $299 a month or $2,990 a year, for up to 5 installations. They are subscriptions under the ReflowPDF Engine License; where these terms and the license differ, the license governs the engine, its refunds included.

Extra AI pages: Pro and Max subscribers can add 100 AI pages for $8. They never expire and are used after the month’s allowance.

Paid plans are billed through Stripe, our third-party payment processor. By starting a paid plan or an engine license, you authorize INSEAW, through Stripe, to charge your payment method its fee on a recurring basis — monthly or annually, as you choose — until you cancel; and, on Pro and Max, after each monthly period, the charge for the API pages printed in it over the plan’s monthly API pages, including the period in which you cancel.

All prices are in US dollars and are shown exclusive of any taxes that may apply. Your subscription renews automatically at the end of each billing period at the then-current price for your plan, unless you cancel before the renewal date. We do not store your full card details; those are handled directly by Stripe.

You can cancel your subscription at any time from your account settings. There is no minimum term and no cancellation fee. After you cancel, you keep paid access until the end of your current billing period, then your account reverts to the Free plan.

Email us within 14 days of your first paid subscription charge for a full refund.

After that initial window, renewal charges are non-refundable, and top-up packs are non-refundable once purchased because the pages are a consumable credit added to your account. Charges for API pages are not refundable. Nothing here limits any refund rights you may have under applicable law. Approved refunds are returned to your original payment method through Stripe.

We may change our prices. If a change affects your subscription, we will notify you by email at least 30 days before it takes effect, and the new price will apply at your next renewal. If you don’t agree, you can cancel before the change takes effect.

Don’t use ReflowPDF to process documents containing illegal content, to attempt to exploit the AI conversion system, to reverse-engineer the rendering engine, or to automate bulk operations beyond the rate limits of your plan. We reserve the right to suspend or terminate accounts that abuse the Service.

We aim for high availability but do not guarantee specific uptime. The Service may be unavailable for maintenance, updates, or unforeseen issues. We will communicate planned maintenance in advance when possible.

The Service is provided “as is” and “as available,” without warranties of any kind, express or implied, to the maximum extent permitted by law.

To the maximum extent permitted by law, INSEAW LLC and its members will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of data, profits, or business, arising from your use of the Service. Our total liability for any claim relating to the Service is limited to the amount you paid us in the twelve months before the claim arose.

We may update these Terms as the Service evolves. Material changes will be communicated by email to registered users. Continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

These Terms are governed by the laws of the State of South Carolina, without regard to its conflict-of-laws principles. You and INSEAW LLC agree that any dispute arising out of or relating to these Terms or the Service will be brought exclusively in the state or federal courts located in South Carolina, and each party consents to the personal jurisdiction of those courts.

Questions about these Terms? Contact INSEAW LLC at hello@reflowpdf.com or by mail at 301 Corday Lane, Greer, SC 29650, United States.